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FAQ
Activities and methods
Wat is Up Actief?
What is ‘Speelplezier’?
What is ‘Uk & Puk’?
Types of care
What is ‘care during school time’ (overblijf)?
What are ‘extra hours’ (plusuren)?
What is ‘Speelstart’?
My child is aged between 4 and 13 years, what kinds of care are there?
What is ‘pre-school care’?
My child is aged between 0 and 4 years, what kinds of care are there?
What is ‘Samenspel’?
Up Kinderopvang
Hoe gaat Up om met infectieziektes en vaccinaties?
Wat merk ik als ouder van de IKK?
How often may my child go to pre-school?
Can I choose which days my child goes to the pre-school?
What is the difference between ‘peuteropvang’, ‘peuterspeelschool’ and ‘peuterspeelzaal’?
What is an ‘integrated child centre’ (integraal kindcentrum)?
What is a ‘community school’?
Registration and costs
Why do I get 12 invoices a year for 40 weeks of care?
How do I know if an Up location has space for my child?
What is the net amount for childcare?
How can I register my child at Up?
Can I visit Up first?
Parent app
What are ‘school-free days’ (schoolvrije dagen)?
How does care credit work?
Where can I find photos in the Parent app?
Can I send messages to the pedagogical team?
How can I exchange a day with the Parent app?
How can I register my child’s absence with the Parent app?
What can I do with the childcare calendar?
How do I login to the Parent app for the first time?
How do I download and install the Parent app?
I have an out-of-school care contract including school holidays. So why do I have to apply for holiday care?
Can I cancel my extra care day?
How can I apply for an extra care day?
Rules and conditions
How can I exchange a day?
How can I amend my contract?
Where can I find my invoices?
How can I terminate my contract?
Questions? Call
070 - 7920101
Request a tour
Subscribe
Home
Childcare
Locations
Magazine
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FAQ
Contact
070 - 7920101
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